Q1.) What do I do if
in an auto accident?
Call 911 and always wait for the police, if possible.
Take photos, if possible, of the damage and vehicle placements.
It may help with an insurance claim if there are any disputes
about liability. If your vehicle needs to be towed, it is
your choice as to who the towing service is. If the accident is
covered by insurance, they will cover the tow as well.
Q2.) How do I
choose a good body shop?
A2.) Pick a quality repair facility. If you are unsure
of one, ask a friend, neighbor or co-worker if they have had
a good experience with a collision facility.
is often "Wreck Amended" as that facility.
Q3.) Can the
insurance company tell me where to have my car repaired?
the insurance company cannot steer you to a shop of
their choice. Per
Connecticut state law, bill #5793,
"PURSUANT TO CONNECTICUT LAW, THE INSURED HAS A RIGHT TO
CHOOSE THE REPAIR FACILITY TO PERFORM REPAIRS TO A MOTOR
VEHICLE, AND AN INSURANCE COMPANY MAY NOT INTERFERE WITH
THE INSURED'S CHOICE OF REPAIRER."
DO NOT LET THE INS. CO. STEER YOU TO A
Q4.) When do I call
the insurance company?
You can call your insurance at any time after being
involved in an accident. It is not necessary for the call to be
made within 24 hours. We recommend getting an estimate from us at
prior to the call. We can assist you with that call and any
questions the insurance company may ask at that time. This also
is true if you are the claimant, filing against an insurance
company different from yours.
Q5.) What if my
vehicle has a warranty?
A5.) Your vehicle's factory warranty is with the
manufacturer, not a specific dealership. This means you can have
your vehicle repaired at any quality, licensed repair facility
without affecting your warranty. And at
we warranty our workmanship for as long as you own your car.
"If you don't have time to do it right,
when will you have time to do it over?."
John Wooden ~